Facilities At The Harbour

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    Facilities At The Harbour

    The hospital is designed with a concourse/street of which there are a range of public facilities and non-clinical and clinical areas. This section details the public and nonclinical areas at or leading from the main entrance. A list of these is as follows:

    Sparky's Café

    Sparkys Logo

    Run by the Richmond Fellowship as a social enterprise and offering apprenticeship and volunteering opportunities to service users and disabled people. Open from 08.00am to 20.00pm 7 days per week and offering a full range of drinks and snacks including a ‘homeward bound' pack for service users being discharged (if requested/needed) and night staff meal pack. Please follow this link for more information


    Also run by the Richmond Fellowship and providing a newsagent function including sale of, magazines, toiletries, snacks and personal care goods, etc., typical of a small hospital shop. The shop will not sell any ‘over the counter' medications (eg paracetamol or cough linctus) or tobacco products (including E cigarettes).

    Patient Affairs /General Office

    This area deals with administrative aspects of service user affairs including storage of cash and valuables. At specific times during the day service users can access their cash and the hospital's petty cash service will be provided. There is a facility for 'out of hours' depositing of service user cash and valuables. Service user and petty cash monies for all clinical/departmental areas are centralised and managed by this office within the building in accordance with Trust Standing Financial Instructions, and supporting procedures.

    Multi-use room

    This space is large and adaptable enough for groups of service users /staff and others to be able to use it in a flexible way, either for a range of functions e.g.

    • Yoga
    • Meditation I relaxation classes
    • 5 aside Football, Basketball & Badminton
    • Staff training i.e. MOVA
    • Fund raising events and small fayres.

    A multi-media system will also be installed in this room for both visual and audio capable of supporting presentations, video, television and cinema displays.

    Fitness Room

    Adjacent to the Multi-Use Room/Sports Hall will be a fitness suite. Access to general health facilities is recognised as being difficult for people with severe mental illness. The introduction of some medication has resulted in excessive weight gain in some service users. It is therefore an important part of their treatment programme that this is managed to prevent any deterioration in the physical wellbeing of service users. The benefits of exercise are recognised. Programmes of exercise will be facilitated by trained health and leisure co-ordinators/teachers or trainers who may be in-house specialist staff, or visiting therapists.

    Reflective Space

    This room will be open to allow free access to those who require it. This means that service users who have been risk assessed as being able to be in the hospital ‘street' can use the facility as required. With appropriate facilities (including ablutions area) this room will be used for contemplation/prayer as required and will be accessible to all service users/staff and visitors regardless of faith. A Qibla indicator identifies the direction of prayer for specific faiths.

    Family Visiting Facilities

    Two family visiting rooms suitable for children are available close to main reception which staff can book via reception. Children visiting will take place on a pre-arranged basis as per Trust policy. Both rooms are bright, have toys available for smaller children, are furnished with comfortable seating and have an area where visitors and service users can make hot and cold drinks.

    Mental Health Act Suite

    The Mental Health Act suite will comprise of two meeting rooms and associated interview rooms for Mental Health Act Tribunals and associated meetings. This area also provides office accommodation for the Mental Health Act Administrator and support staff. The tribunal rooms are located adjacent to interview rooms so that solicitors and other professionals can have private conversations with their clients. Used primarily for tribunals and managers appeals, and also for general meetings and conferencing, these rooms are designed to accommodate up to a maximum of 16 people, seated at a boardroom style table.