A Chat with Caroline

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On this page you can find the latest "Chat with Caroline" along with the timings for the contents and also a copy of the questions, which are at the foot of this page.

Please use the feedback form to let us know what you thought of this episode.

With Caroline this week are Maria Nelligan (Director of Nursing and Quality), Lisa Smith (Service Manager Central Lancs), Hein Ten-Cate (Inpatient Psychology Lead) and Debbie Yoxall (Lead Nurse).

Contents

Introductions - 00:20
Updates
Workshops - 01:00
Mental Health Helpline - 01:40
Locality Restructure - 02:15
Inpatient Review - 03:15
South Cumbria Visit - 04:01
New Funding - 04:23
Winter Pressures - 04:55
Celebrations - 05:33

My Safety Discussion - 09:16

Question 1 - 19:50 - How do you get involved in My Safety?
Question 2 - 20:58 - What is the procedure if a patient threatens a member of staff?
Question 3 - 23:23 - I’m a lone worker at the Trust. What equipment will be supplied to help my safety?

Your Questions

Question 1

How do you get involved in My Safety?

You can contact any of the leads or via the LiA team.

Question 2

What is the procedure if a patient threatens a member of staff?

We have incident reporting system and would expect this to be reported, also to your line manger who will offer support. We would look at if we need to take further action against service user but its vital its reported and we can look at how this happened and what can we do going forwards. This has to be a part of the care plan and agreeing actions with the service user.
Reviewing, discussing, person centered care plan and understaing boundaries.

Question 3

I’m a lone worker at the Trust. What equipment will be supplied to help my safety?

It's about teams and team leaders saying what is needed to keep them safe. There is a lone working policy and making sure that we work accoring to that. Please get in touch if you would like to be a part of the lone working group.