A Chat with Caroline

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    Blue banner with text A Chat with Caroline

    On this page you can find the latest "Chat with Caroline" along with the timings for the contents and also a copy of the questions, which are at the foot of this page.

    Please use the feedback form to let us know what you thought of this episode.

    With Caroline this time are Tom Poulter (Deputy Director of Health Informatics), Ayesha Rahim (Deputy Medical Director/Chief Clinical Information Officer), Sharon O'Connor (Chief Nursing Information Officer) and Phil Horner (Head of Business Intelligence).


    Introductions - 00:28
    CQC - 00:47
    Smokefree - 01:38
    Vacancies - 01:55
    Mental Health - 02:56
    Rehabilitation Pathways - 03:28
    Learning Disability - 04:02
    Staff Survey - 04:52
    People and Culture Committee - 05:50
    Pass it on Event - 06:11
    Coronavirus - 06:33
    Staff Awards - 07:09
    Digital Discussion and Introductions - 07:43
    Question 1 - 18:55

    Question 1

    West Lancs CAMHS piloted the Dragon digital dictation software, the evaluation showed significantly reduced admin burden on clinicians, reduced errors and increased staff morale. Other teams have heard about this and would very much like to be able to use this themselves. Are there plans for a wider roll out?

    Pink box with following text: Your thoughts on "A Chat with Caroline" - We would like to hear your thoughts and any suggestions or ideas you may have for future episodes. Do you have any questions for Caroline to answers? To leave your feedback or submit your question please click this image.