A Chat with Caroline

(expand submenu)

On this page you can find the latest "Chat with Caroline" along with the timings for the contents and also a copy of the questions, which are at the foot of this page.

Please use the feedback form to let us know what you thought of this episode.

With Caroline this week is Laura Walsh (Interim Deputy Head of Operations for Mental Health Network & Operational Lead for LiA Workstream) and Laura Holdcroft (Clinical Lead for Listening into Action)


Introductions - 00:00
CQC visit at The Harbour – 00:25
Rehabilitation beds - 01:50
Expecting CQC visit for MH acute wards - 02:20
New Commissioner - 02:47
Executive team meetings - 03:13
Locality Structure - 03:57
Vision and Values - 04:44
HSJ funding - 06:00
Flu campaign – 06:40
Celebrations and Awards - 07:30
Three priorities discussion – 09:45
Safety huddle – 16:40


Will the blame culture that currently exists in LCSFT ever be eradicated? – 18:10

Clinical governments and de-risking are essential, how can we cut justifying cutting corners in relation to this? As it delays for example digital improvements, health, IT etc? – 21:20

Can you please confirm you are aware of the seven principles of public office/ life? They are normally on the gov.uk website, all public servants and officials are bound to adhere to them, can you tell us how often staff are reminded of these principles? – 22:57

Pyshcoligcal safety and staff feeling safe to say the truth without fear of reprisals or being put on a project need a lot of work? – 24:10

We are still hierarchally driven, how do more junior members of staff challenge poor behaviours when observes these from more senior members of staff? – 25:15