Hello everyone,

Can you believe the change in the weather over the last week, not quite four seasons in one day but almost! Thank you to you all for supporting our service users and each other through the heatwave and keeping everyone safe during particularly uncomfortable temperatures to work in.

As you will hopefully know, the CQC completed their system wide inspection of urgent and emergency care in April of this year which included our Liaison Psychiatry services.

The review looked at the impact of mental health liaison within urgent emergency care centres and assessed three domains – safe, responsive and well-led.

I am delighted that the final report, which was released on Friday, details the significant improvements made in these services since they were last inspected in 2019, and confirms a higher quality of care and patient experience. 

The CQC inspectors found our services provide safe care; staff assess and manage risk well; patients have access to a range of services to meet their needs; and leaders have the skills, knowledge and experience to perform their roles.

Our culture of support, respect and valuing our staff shines out in the report which is fantastic. As does our commitment to promoting equality and diversity, supporting career progression and enabling staff to raise any concerns without fear – which is just a wonderful reflection of all the work we’ve done together over the last couple of years to make this a priority.

The report also highlights that throughout the service our staff were committed to assessing and treating people promptly and had established strong working relationships with partner organisations in order to facilitate this.

Inspectors praised the culture of continuous improvement within the service and highlighted some helpful areas for further improvement including improving access to mental health inpatient services and we’ve worked with our commissioners to develop an inpatient improvement investment strategy and plan which will help us address this – improving the experience and care for our inpatients even further.

You can read the full CQC report here.

I am so very proud of our Liaison Psychiatry services staff and the dedicated way in which they provide the highest levels of care and compassion. 

So a huge thank you from me on behalf of the Trust Board to everyone that contributed to this inspection process for your support and responsiveness. They did a fabulous job showcasing the brilliant progress we’ve made.

We will use the findings in the report to help us on our continuing improvement journey; building on our many strengths to carry on providing the best possible services for our patients.

It’s time for our monthly staff Engage event on Wednesday and this time round we’ll be focusing on the links between physical and mental health.

As a Trust and as a health and care system we’re working harder than ever to integrate physical and mental services; adapting our systems and pathways to meet the needs of our population. So I’m delighted we’ll be taking time this week to showcase some of the innovative ways that our LSCft family is making those links. Our guest speaker Anna McNuff is also set to wow us with her tales of the many challenges and adventures she’s embarked on and how they impact mental health and mindset – so tune in if you can!

I hope you all have the chance to enjoy some downtime over the summer holiday period and let’s keep our fingers crossed for more good weather (just maybe not another heatwave!)

Caroline