The impact of Coronavirus on our services
The impact Coronavirus is having on day to day lives changes on a day to day basis but we want you to be assured that we are still here, working to help those who need us wherever we can.
The one thing we can all do is stay at home unless it’s really necessary. This will help stop the spread of this virus.
We are following all updated guidance and are adapting our services, using innovative ways of working and technology wherever we can but some of our services are being impacted. Please bear with us if things are different from our usual ways of working.
As the situation regarding Coronavirus is changing so quickly, we urge anyone visiting our services to phone ahead so they can check the latest information.
Changes to patient visitors
The health, safety and wellbeing, of our patients, communities and teams across the organisation remain our absolute priority. As a result, in line with national guidance, visiting has been suspended until further notice.
There are some exceptional circumstances where one visitor – an immediate family member or carer – will be permitted to visit.
Please contact the ward or department in advance to discuss this and make any appropriate arrangements.
Please find other ways of keeping in touch with your loved ones in hospital, like phone and video calls.
If you visit any of our locations
It’s important to follow the latest guidance to stay safe and help keep others safe too.
Key Coronavirus symptoms:
- A high temperature - this means you feel hot to touch on your chest or back
- A new continuous cough - this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you already have a cough, it may be worse than usual)
- A loss of, or change to, your sense of smell or taste
If you have Coronavirus symptoms
If you have symptoms of Coronavirus, please do not go to a GP surgery, walk-in centre, pharmacy or hospital. Instead, follow the advice set out by the NHS here: https://www.nhs.uk/conditions/coronavirus-covid-19/.
There is a lot of information about Coronavirus that is available from official sources. But here are some links that you may find useful:
For information about coronavirus, how to help control the virus, advice on staying safe and all the latest guidance click here: General information about Coronavirus
For more information about getting NHS help when you need it during the coronavirus outbreak
GOV.UK – for the latest updates on shielding guidance from Public Health England, as well as information on the Government support offer for those on the Shielded Patients List (SPL).
NHS.UK – provides patient-facing information on health services and medical conditions.
NHS Digital – for detailed information about the Shielded Patient List and the method that has been used for identifying people who may be clinically extremely vulnerable to Coronavirus.
NHS Volunteer Responders - the NHS is also providing further support to those at highest clinical risk via the GoodSam App and NHS Volunteer Responders. People who are shielding can request support from the NHS Volunteer Responders by calling 0808 196 3646 between 8am and 8pm. This service will not replace any local voluntary referral schemes already established but will complement these.
Thank you for your continued support and understanding at this challenging time.