CQC Effective

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    Are they Effective?

    Our committed and enthusiastic staff are continually looking at ways to improve patient care. One of the outcomes that we are aiming for is to ensure that people have a great experience of our services and one of the ways that we will achieve this is by sharing our skills and knowledge in the organisation.

    The Trust is delighted to share some of the innovative ideas being practiced around the Trust.

    OT Seven Day Service

    The service commenced a 7 day working initiative in April 2016. This means that OT programmes are available 7 days a week for all service users, positive feedback has been received relating to this new way of working with service users reporting feeling  positive that treatment is available across the entire week.


    Service users now have access to Skype via a laptop for use across a 24 hour period (as appropriate). An operational procedure has been developed to facilitate this to encourage service users to have contact with their family and friends on a regular basis


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    Last year Children and Family Health Service were approached by a team from Barnardo’s who were working on behalf of the Department for Education to develop national guidance for community health professionals working with children of offenders. They were interested in how school health services assessed and identified children with additional unmet needs in particular, children of offenders that may have problems otherwise unknown to the service and they had somehow known about the School Health Need Assessment. The service discussed this with them, shared some information about the model and some examples. A letter has been received from Barnardo’s thanking the service for the input and they have published their guidance and they have acknowledged the examples of good practice shared by the service and the work of the school health staff within the text of the guidance.

    Sparky’s Café

    Sparky's Logo

    The Mayor of Blackpool praised the efforts of a charity community café in tackling mental health stigma during its one year celebrations.
    Cllr. Kath Rowson, Mayor of Blackpool, joined representatives from Lancashire and South Cumbria NHS Foundation Trust, Blackpool College and national mental health charity Richmond Fellowship to celebrate the one year anniversary of Sparky’s Café at The Harbour hospital in Blackpool.

    Sparky’s café is a social enterprise project from national mental health charity Richmond Fellowship, part of Recovery Focus, and the Lancashire and South Cumbria NHS Foundation Trust.

    Sparky’s provides volunteering and employment opportunities for people living with mental health or substance use problems as well as training and support.

    Derek Caren, chief executive of Recovery Focus, said:

    “In the last 18 months Sparky’s has gone from just an idea to an award winning social enterprise that has made a real difference to the lives of the people working and volunteering here.

    “It’s about structure, shape and opportunity and the people we’ve supported through this fantastic enterprise have  made great progress along their recovery journey and have made inroads into the world of work. I’m very proud of everything Sparky’s has achieved.”

    Pledge to make a difference in lives of people with dementia

    Tommy Whitelaw, a veteran dementia campaigner, was guest speaker at a Dementia Awareness and Make a Pledge Event on Friday 22 July at The Harbour, in Blackpool.

    The event was held as part of the Trust’s commitment to ensure people with dementia feel understood, valued and able to contribute to their community. During his speech, Tommy asked the Trust’s staff and partner voluntary and charitable services to reflect on the lived experience of people affected by dementia.

    Tommy invited everyone attending to make their personal pledge of what they could do to improve a person’s life living with dementia in their everyday practice.

    Tommy also spoke about his experiences, the need to improve the experience of carers and the people they care for, and the need to provide them with the opportunity to speak about their own experiences. He also highlighted the transformational impact that listening, kindness and understanding made to him and the importance of looking beyond a person’s diagnosis to engage with them as individuals.

    Tommy has been telling the story of his and his mother’s journey with dementia on Twitter and is now—as part of his tour and the “Dementia Carer Voices Make a Difference Campaign”—championing dementia awareness throughout the UK, including at numerous NHS trusts.

    The event was opened by the Trust’s Chief Executive Heather Tierney-Moore. Other speakers at the event included Amanda Thornton, Clinical Director for the Adult Community Network, who spoke about creating a dementia vision that is co-produced. The Trust’s Chairman, David Eva, closed the event and thanked Tommy for sharing his story with the staff of LSCFT.

    “One of the most powerful, enriching thought provoking events I have been to. I just wish all our staff had had the opportunity to attend. A reminder of why we are nurses in the first place and how such small things we do sometimes can have such a huge impact and how much more we could be doing”

    “This has been one of the best events I have ever been to”

    You can capture a glimpse of the event by watching the video below

    Tommy has produced a short film about him and his mother which provides insight into the issues and challenges facing those living with dementia and their carers. 

    You can view the film here