How we measure your safety

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    How we measure your safety:

    Please click on the headings to read more.

    A. Incident reports

    When an incident happens our staff are required to report it as routine. This information is reported to Senior managers in the Trust including the Trust Board and in some cases we are required to report incidents nationally.

    B. Safety thermometer

    The safety thermometer is for staff to report certain aspects of safety, for example, the number of pressure ulcers, the incidents of self injury etc. The mental health safety thermometer also asks whether or not our patients feel safe.

    C. Surveys

    We look at satisfaction surveys, complaints, compliments and other forms of feedback to judge how safe our patients (and staff) are feeling and what we might need to do to increase their level of safety.