Learning from Deaths

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    Learning from Deaths

    For many people death under the care of the NHS is an inevitable outcome and they experience excellent care from the NHS in the months or years leading up to their death.

    However some patients experience poor quality care resulting from multiple contributory factors. Equally, some deaths occur that may be preventable.

    When deaths occur, the Trust is committed to understanding whether anything could have been done to prevent the death or where the death was inevitable, such as an end of life care pathway, that everything was done to deliver a high quality and compassionate service. We do this through incident investigation and structured case judgement reviews. The purpose of these reviews and investigations is to identify problems in care which might have contributed to the death, to learn in order to improve quality and prevent recurrence.

    Our Learning from Deaths Procedure sets out our approach and can be viewed on this web page.

    If you are affected by the death of a someone there are services who can offer support including:

    Samaritans: 116 123 (free from any phone)


    Cruse Bereavement Care: 0808 808 1677


    Child Bereavement UK: 0800 02 888 40


    If you are a family member or carer affected by the suicide of as loved one, there are specialist resources and services available to help you including:

    The Trust's Wellbeing and Mental Health Helpline: 0800 915 4640


    Help Is At Hand Resource Booklet


    Support After Suicide Partnership 


    PAPYRUS – Prevention of Young Suicide: 0800 068 4848