Help Advice Lines

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    CORONAVIRUS: Mindsmatter are continuing to offer a normal service, however at present all of our appointments are by telephone and online only. Click here for more Coronavirus Information.

    Help and Advice Lines

    Samaritans FREE PHONE - 116 123
    Around the clock, confidential support for anyone who needs help, whatever they are going through

    Wellbeing and Mental Health Help Line FREEPHONE - 0800 915 4640
    Person centred listening environment for people requiring emotional support in relation to their own mental health or that of someone they know
    Open Monday to Friday 7pm - 11pm,
    Saturday & Sunday 12 noon to 12 midnight

    Carers UK - 0808 808 777
    Open on Mondays and Tuesday between 10am and 4pm
    Carers UK makes life better for carers

    Calm (Campaign Against Living Miserably) - FREE PHONE 0800 58 58 58
    Both the CALM telephone line and web chat service are available from 5pm-12am Monday-Sunday
    CALM is a charity that aims to prevent male suicide by offering support to men in the UK

    Compassionate Friends - 0345 123 2304
    Support and Friendship for bereaved parents and their families by those similarly bereaved
    Open every day of the year from 10am – 4pm and 7pm – 10pm

    Domestic Violence 24 Hour Helpline - FREEPHONE 0808 2000 247
    Works to promote protection for women and children suffering from or exposed to domestic violence

    Lancashire Wellbeing Service - 03450 138 208
    Lines open Monday to Friday (excluding Bank Holidays) 8am to 6pm
    A free service offering practical, short-term support towards a better quality of life

    Men's Advice Line - FREEPHONE 0808 801 0327
    Lines open Monday – Friday 9am-5pm
    Helpline for male victims of domestic violence from a partner or ex-partner (or from other family members)

    MOSAC - FREEPHONE 0800 980 1958
    Supporting all non-abusing parents and carers whose children have been sexually abused

    National Self Harm Network - 0800 622 600
    Forum available 24/7 at

    N-Compass North West - 03450 138 208
    Lines are open 8am–6pm Monday – Friday. Calls are charged at standard network rate.
    Advocacy, carers services, health & wellbeing, young people's services, self-harm support & volunteering, counselling, carers services, health & wellbeing, young people's services, self-harm support & volunteering.

    NSPCC - 0808 800 5000
    This Helpline operates 24/7 so if you are an adult who is concerned or if you're worried about a child, even if you're unsure, contact the professional counsellors for help, advice and support, this can be done anonymously if you wish.

    Rape Crisis - FREEPHONE 0808 802 9999
    12noon – 2.20pm and 7 – 9.30pm every day of the year.
    Help if you have experienced rape, child sexual abuse or any kind of sexual violence: details of local Rape Crisis services; information about sexual violence for survivors and people supporting survivors.

    SANE line - 0300 304 7000
    SANEline is a national out-of-hours mental health helpline offering specialist emotional support, guidance and information to anyone affected by mental illness, including family, friends and carers. Open every day of the year from 4.30pm to 10.30pm.

    SEED Eating Disorders Support Services - 01482 718130
    Offering information, advice, education and practical help for individuals suffering from eating disorders and their carers

    Sudden Trauma Information Service - 0845 367 0998
    Confidential helpline of all kinds of sudden trauma – road traffic accidents, assault, industrial and domestic accidents and sudden death