Self referral, Mindsmatter

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Referral to Mindsmatter

If you are a health professional and you would like to make a referral, please contact the local team.  Please do not complete a self-referral form on behalf of someone else.

Please note: from November 1, 2019, Mindsmatter stopped providing the IAPT service for residents in St Helens. If you are a resident of St Helens, please click here to Think Wellbeing. This will take you to the referral page for the North West Boroughs NHS Foundation Trust's IAPT service.

Please note that Mindsmatter is not an emergency service, if you are in crisis please contact the Home Treatment Teams here


Self-referral is for everyone aged 16 or over and registered with a GP covered by Mindsmatter.

Self-referral is for everyone aged 18 or over and registered with a GP covered by First Step.


Mindsmatter and First Step teams and contact details. Please consult your GP to find your local IAPT service if you are not from these areas. 

Button to refer for Lancashire
Button to refer for South Cumbria
Button to connect to your local team
button linking to accessibility information

When I self refer what happens next?

For Lancashire referrals: once your referral has been accepted by your local team they will then be in touch to book your assessment. We usually do the assessment over the phone. If you think that you will struggle speaking on the phone, please let us know when we contact you to discuss an alternative appointment.

For South Cumbria referrals: once the form has been posted please allowfive working daysand then call 0300 555 0345 during normal working hours to book a telephone assessment appointment. Failure to contact the service within 10 days of day of submission will result in this questionnaire being invalid.