(expand submenu)

CORONAVIRUS: Mindsmatter are continuing to offer a normal service, however at present all of our appointments are by telephone and online only. Click here for more Coronavirus Information.


Mindsmatter offer a variety of different talking treatments to suit your needs. We will arrange a friendly telephone assessment with you to discuss your current difficulties and talk about what might work best for you.

We offer the following types of therapy and treatment:

  • Courses and Groups – these are local and quick to access (currently online only and dependent on locality due to Coronavirus restrictions)
  • Online Therapy Programmes – these are quick to access and fit around your lifestyle
  • One-to-one sessions – (currently offered by telephone or video consultation)

You can discuss the different options available that will suit your treatment goals with a clinician during your telephone assessment

Self-Refer online now!

Is now a good time for me to access treatment?

Before you making a referral to our service, it is important to consider the following in order to decide whether talking treatment is right for you at this time:

  • Is this the right time for treatment? What makes it important to access support now?  Can I commit to attending appointments and engaging in-between session work?
  • Do you use alcohol and/or drugs to manage your feelings? Getting support to reduce your intake and develop other coping strategies will be crucial in order to be able to make use of treatment
  • What would you like to have gained at the end of your sessions? What would be most useful to focus on? And how can you make the best use of the sessions? 
  • If you have had treatment before what was most helpful? And was there anything you felt needed to be different? What would help you make the most of treatment in the future?
  • Especially in regards to counselling treatment, do you have the support and resources you need to be able to cope with the strong feelings that can be produced by focusing on difficult experiences?

If you feel that now is not the right time for you to engage in treatment, please see our list of Useful Links to help you tackle some of the practical issues you may be facing. 

When you feel the time is right for you, you can Self-Refer online at any point!

Telephone Assessment – What to expect during your call

A Telephone Assessment will be completed by one of our trained health professionals. The call is to gather information to help you and the health professional decide if brief therapy is right for you. What you say in the call will be kept confidential. This will only be shared with your GP or other services if there are any risks to yourself or others.

It is essential that you are able to take the call in a private place and one that is free from distraction. We are unable to have the call if you are driving (even if using hands free technology).

You will be asked questions that may require talking about sensitive information. This is to help us make sure we are the right service for you and to reduce the risk of harm. We do not have your medical or GP records so we may ask you to tell us things you have already told other health professionals. The kind of things we will ask you include:

  • Whether there are risks to yourself or others (we may ask sensitive questions about whether you have ever deliberately hurt yourself or other people, or whether you have thoughts like this at the moment)
  • Whether you have ever experienced domestic violence or abuse (previously or presently)
  • If you have children, we will ask if you are happy to share their names and dates of birth. Sharing this information is voluntary, but we do ask it to make sure that we are considering everyone’s needs in the assessment.
  • Details of any other caring responsibilities you may have.
  • Whether you use drugs or alcohol, and if so, the impact of this.

We appreciate that for some people, these can be difficult and upsetting questions to have to think about. The purpose of these is to make sure we are able to identify the best and most appropriate care for you.

Our therapy works when you and the therapist are working towards a common goal, so it will be helpful if you can identify any goals you wish to focus on prior to the call.

Brief therapy is not always the most suitable treatment option. If this is the case, we will advise and direct you to other local services that may better suit your needs.

If you are unable to make this appointment, you must contact our office (number on the letter) if you want to rearrange.