The latest Patient Led Assessments of the Care Environment (PLACE) results reveal Lancashire Care NHS Foundation Trust has made excellent improvements to the service user environment.
The PLACE programme gets together teams of NHS staff, service users and members of the public who visit hospitals to provide their assessment on the quality of the patient area. They look specifically at how the environment support’s the patient’s privacy and dignity, as well as food, cleanliness and general building maintenance. The results show 15 significant improvements overall across the Trust sites.
Dee Roach, Director of Nursing at Lancashire Care NHS Foundation Trust said:
“We are very pleased with these results as they demonstrate the hard work and dedication of the teams involved in continually striving for the very best in patient care. These results are important as the condition and cleanliness of wards has a big effect on how comfortable, relaxed and confident service users feel, which in turn affects how quickly they recover. We pride ourselves on our excellent care and treatment, but it’s also crucial that our service users are treated with dignity, receive privacy and nutritional food, and that a high level of cleanliness is maintained at all times while in our care.
“We will continually look to not only maintain the high standards we have shown but also make any necessary improvements to provide the best possible care environment at all times.”
You can view the full survey results by visiting www.hscic.gov.uk.