News By Month

Launch of new talking therapies service for Lancashire

Posted on the 19th February 2015

Lancashire Care NHS Foundation Trust’s Improving Access to Psychological Therapies (IAPT) team has undergone a makeover and re-launched as the new and improved Mindsmatter Service.

Around 1 in 4 people are likely to experience a form of mental health issue at some point in their lives. The Mindsmatter service provides a menu of talking therapies and resources to people who are experiencing low mood, stress and anxiety.

The team listened to comments from service users, GPs and local Clinical Commissioning Groups on what they felt would improve the service and used these comments to create Mindsmatter. The new name it was chosen to complement the new and improved services on offer.  

Phil Gooden, Mindsmatter Service Manager at Lancashire Care NHS Foundation Trust explains:

“The improved service has been designed with an emphasis on ease of access for those who require our assistance. We have introduced a self-referral process whereby people can directly refer themselves to the team either by telephone, online or by completing a referral form. Once we receive the referral, the individual will receive a Welcome Call from one of our Psychological Wellbeing Practitioners who will discuss their needs and work with them to decide which of our menu of talking therapies would be most suitable.”

The Mindsmatter team offers a wide range of options. These include relaxation groups, stress control workshops, mindfulness, computer assisted Cognitive Behavioural Therapy (cCBT), counselling, and Cognitive Behaviour Therapy (CBT), to help people manage stress and anxiety. The service is continually adding to its menu of options in response to demand and need.

The service was recently praised by Care Minister Norman Lamb MP after he visited one of the teams in Burnley with Gordon Birtwistle MP for Burnley and Padiham. Both of them commented on the high standard of quality care provided by the service.

The Mindsmatter team is focused on providing an excellent service by working in partnership with Clinical Commissioning Groups (CCGs) and service users to deliver high quality, compassionate care with excellent outcomes. The service is undertaking work to reduce waiting times across all areas; these qualities are in line with elements of the Trust’s Five Year Plan.

For more information about the MindsMatter service and to access the self-referral form, please visit