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Don't suffer in silence

Posted on the 22nd April 2015

Depression Awareness Week is a national campaign led by the charity Depression Alliance, aiming to raise awareness of depression and help to end the loneliness and isolation felt by those experiencing the illness.

The Wellbeing and Mental Health Helpline provides an out of hours listening service for people across Lancashire. The helpline is open 365 days a year offering an out of hours service to people worried about their mental health or that of someone they care about. It offers confidential support and information to people who feel distressed and want someone to talk to or even just listen to them. It also offers wellbeing support for people who may be feeling low or in distress with issues ranging from phobias and sleep problems to domestic violence or bereavementproblems.

Lorraine Khalaf, Wellbeing and Mental Health Helpline Manager at Lancashire Care NHS Foundation Trust said:

“It is important that people who are feeling low don’t suffer in silence. We are here to provide a listening ear to anyone who is concerned about their mental health, or that of someone they know, and would like someone to talk to. We can signpost callers to relevant support services in their area and help them make the first steps to their improved health and wellbeing.”

The helpline can be contacted on Freephone 0300 222 5931, Monday to Friday 7pm to 11pm and Saturday and Sunday 12 midday to 12 midnight. Calls are free from mobiles and landlines. For residents in the Fylde Coast there is also a pilot texting service where people who are feeling low and need support can text 07860 022 846 and will receive a response from a trained volunteer. This service is monitored Monday to Friday between the hours of 9am and 5pm.

You can find out more about the helpline, or to enquire about volunteering for the service, by visiting their website For more information about Depression Awareness Week, please visit