An NHS employee from Blackpool has won a Lancashire Care NHS Foundation Trust award for ensuring patients and carers are closely interwoven in the work that her department does.
Jo Blofeld, Patient and Carer Experience Lead in Adult Community Services at the Trust, was given the Chief Executive"s Award for Overall Achievement for consistently promoting how patients and carers are included in her department"s work.
Jo collates and uses the feedback of patients, their families, carers and staff to improve services within the Trust"s Adult Community Network to ensure members of the public remain central to the healthcare that the Trust provides.
Dr Amanda Thornton, Director of the Adult Community Network, said, "Jo was nominated for her work in consistently promoting how patients and carers are involved in the work that her department does. She is tenacious, passionate and encouraging, and someone who always approaches everything with passion and integrity. Jo is able to adapt her approach to reach staff and ensure the message of public engagement is threaded through the work that the Adult Community Services does."
Jo Blofeld, Patient and Carer Experience Lead in Adult Community Services at the Trust, said, "Receiving healthcare can be a daunting experience for some, and so it"s important to ensure patients and their carers feel comfortable with the care they receive. A big part of my job is to ensure people we work with are intimately involved in the healthcare we provide and that is what is at the heart of the matter. I was absolutely blown away to have received the CEO Award for Overall Achievement. It makes me proud to work for such an amazing team and I look forward to continuing to help."
Jo received her award at the 7th annual Staff Awards ceremony held at the De Vere Hotel, Blackpool. The evening was sponsored by Corporate Design Company Ltd, Concept 4, Ernst and Young, Healthcare at Home, Ryhurst Limited and Vinci Construction UK.