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Older people are receiving ‘high quality care’ in local inpatient mental health wards

Posted on the 19th January 2017

Elderly people with mental health problems are receiving high quality care on inpatient wards after they have received a rating of good from the Care Quality Commission (CQC). 

Lancashire Care NHS Foundation Trust’s Hurstwood Ward provides 18 beds for males and females with advanced care needs with an acute mental health issue. The ward provides 24 hour care for elderly patients with mental health problems such as depression, anxiety, bi-polar disorder, schizophrenia and some patients with mild to moderate dementia. The CQC conducted a full re-inspection of the September 2016 noting significant improvements to the service and assigned the ward overall rating of ‘good’. The rating included good across all five domains including: safe, effectives, caring, responsive and well led.


Since the recent inspection Hurstwood Ward (Ward 22) previously located at Burnley General Hospital has relocated to a ground floor site at Hillview, Royal Blackburn and is now co-located alongside other wards and acute hospital services. The Trust took feedback from the initial inspection in April 2015 as an opportunity to re-locate the ward to a new location with an outdoor area and has created a therapeutic garden specifically for inpatients on the ward.

In summary, some of the positive aspects within the reports include:

·         Staff interacted with patients in a professional and caring manner, with time and attention being given to all.

·         Care records were holistic, comprehensive and showed evidence of patient and carer involvement.

·         Physical health care was given strong consideration and was monitored on all of the patients.

·         Wards were clean and well furnished.

·         Patients had comprehensive risk assessments completed with any incidents on the wards reported and dealt with effectively.

·         Staff showed consideration for mental state and abilities of patients during activities.

·         Staff knew and upheld the values of the trust.

Louise Stubbs, Modern Matron at Hurstwood Ward said:

“We are over the moon with the rating we have received and so proud of what we have achieved since the first initial inspection in April 2015. All of the staff on the ward have worked extremely hard to improve the issues that were highlighted regarding the accommodation on ward 22 in order to provide the best possible care for our patients with complex needs.

“The CQC received a number of comment cards regarding the ward and it was so nice to read how positive the feedback was. We are extremely proud of the improvements that have been made and are enjoying caring at the new site knowing that Hurstwood Ward now completely meets the needs of the all of our patients.”

You can access the full report here -