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Local Helpline needs you!

Posted on the 23rd August 2017

The Trust’s Wellbeing and Mental Health Helpline is looking for caring and compassionate individuals who have an interest in mental health to volunteer within their busy listening service.

The Wellbeing and Mental Health Helpline is looking to recruit volunteers with an FY or PR postcode who can spare four hours per fortnight to offer a listening ear to those who need it the most.  The helpline provides a listening and emotional support service for those concerned about their own mental health or that of someone they know. The helpline is open Monday to Friday 7pm to 11pm and Saturday and Sunday 12 midday until midnight.

A Helpline Volunteer at Lancashire Care NHS Foundation Trust said:

“I have always been passionate about mental health. I was looking for ways in which I could help people and came across the helpline which sounded like the perfect way to do this. There is minimal commitment at the helpline although I do try to volunteer every week as a minimum while holding down a full time job six days a week so this is not always possible. 

“I find the role so rewarding! It gives me a sense of pride and achievement but also improves my knowledge, confidence and empathy, I just love it! I feel so lucky to speak and help so many inspiring people. The helpline training programme is great; it really helped me as a volunteer, particularly around silent calls and suicide calls.

“My time at the helpline has really helped enhance my career and influence me, as I have secured my dream job as a Trainee Psychological Wellbeing Practitioner. I would 110% recommend volunteering. I can’t describe the feeling I get when I know I have helped someone, I am so proud of the work I do!”

For more information about the Wellbeing & Mental Health Helpline service or to request an application pack please contact the helpline admin office on 01253 447905 or visit The closing date for applications is Friday 29 September 2017.