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Electronic Patient Record (EPR) System

Posted on the 1st September 2017

People in Lancashire will receive better health care and improved communication with their provider through a new, efficient and safe Electronic Patient Record (ePR) System.

Lancashire Care NHS Foundation Trust is working in partnership with Servelec Health and Social Care (HSC) to develop and implement a new ePR to transform the way they deliver care to patients. The ePR system will benefit both patients and health professionals by ensuring that when necessary, the relevant parties will have access to reliable patient records.

The system will support clinical staff at the Trust to provide high quality care, at the right time, every time, by enabling access to timely, accurate information about patients. It will improve the safety of healthcare and support clinical decision making, ensuring that a joined up approach is taken at all times.

The Trust is currently working closely with Sevelec HSC to understand the system capabilities and what is required in order for it go live and to implement. As part of this process the Trust will pilot the system with several early adopter teams including The Eating Disorder Service, Learning Disabilities Service and Community Neuro Service.

Karen Sillett, Learning Disabilities Service Manager at Lancashire Care NHS Foundation Trust said:

“We are really excited to be piloting the new Electronic Patient Record system in the Learning Disabilities Service and look forward to the system supporting the way in which we deliver care in Lancashire.

“We anticipate benefits for both the staff delivering care and the people who are receiving it. By reducing the time spent on paperwork, we can spend more time developing the service and providing care for those who access our service. Having an electronic system will mean it’s easier to communicate with patients and help the service we provide to be more efficient and of the highest quality. The system will support the delivery of combined physical and mental health care which is extremely important to people with a learning disability, to us as a service and as an organisation as a whole.”

Alan Stubbs, Chief Executive  at Servelec HSC, said:


“We are proud and delighted that Lancashire Care NHS Foundation Trust has chosen our market leading RiO solution to help in delivering its strategy; it is a trusted and robust solution that is utilised by thousands of healthcare professionals to support the delivery of care to patients. The increasing use of electronic patient records and sharing of information is helping to enhance clinical management and improve patient outcomes across the NHS”.

The Trust is aims to go live with the system early on next year.