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Local Helpline is recruiting now!

Posted on the 29th March 2018

Lancashire Care NHS Foundation Trust’s Wellbeing and Mental Health Helpline is looking for caring and compassionate individuals who have an interest in mental health to volunteer evenings and weekends within their busy listening service.

The Wellbeing and Mental Health Helpline is currently recruiting ‘Night Owls’ who can spare four hours a fortnight to offer a listening ear Saturday and Sunday evenings 8 pm till midnight and volunteers to provide a listening ear Monday to Friday from 7-11pm or weekends from 12-8pm.

The helpline provides a listening and emotional support service for those concerned about their own mental health or that of someone they know and is open Monday to Friday 7pm to 11pm and Saturday and Sunday 12 midday until midnight.  

Lorraine Khalaf, Wellbeing and Mental Health Helpline Manager at Lancashire Care NHS Foundation Trust said:

“Volunteers are a necessity within the Wellbeing and Mental Health Helpline, especially during busy weekend evening shifts. During these hours we receive a high volume of calls and it is important that we have volunteers to provide the listening ear and support our callers need.

“We truly value the contributions from each and every one of our volunteers and we recognise that they help us to provide excellent care and support to the people in Lancashire. By volunteering as a ‘Night Owl’, people are able to learn new skills, build on existing ones, meet new people and make a difference to so many lives in Lancashire!”

Those interested in becoming a volunteer will be required to complete a 4 week training package and full reference and DBS checks will be made.

If you are interested in volunteering as a night owl or any other time then please the Wellbeing and Mental Health Helpline for more information. To request an application pack please contact the helpline admin office on 01253 447905 or visit The closing date for applications is 9 April 2018.