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New Civica Cito System

Posted on the 13th July 2018

Lancashire Care NHS Foundation Trust is working with global digital solutions provider Civica, to achieve a ‘paperless’ vision to reduce administration and free up time to care for patients.

The Trust has signed a new five-year contract with Civica to deliver a brand new clinical information management system, Cito. The Cito EDMS software will facilitate and drive the Trust’s digital strategy and support its aim of being paperless at the point of care by 2020.

The system has been designed to facilitate instant access to patient records, allow staff to be able to gather insights and information along the patient’s care pathway and transfer information between its healthcare partners. The system will enable better information sharing to ensure informed and assured decision making in order to improve outcomes for patients and will also seamlessly connect the Trust’s mental and physical health services to guarantee effective clinical pathways. Civica will enhance resource management, staff productivity and can accessed via any device or web browser at anytime.

Damian Parkinson, Director of Health Informatics at Lancashire Care NHS Foundation Trust said:

“By upgrading to Civica’s Cito system, we’ll take advantage of multiple operational benefits in terms of efficiency, productivity and clinical safety. High quality patient care is always at the forefront of everything we do and implementation of the new solution will result in improved access to clinical records for staff, enhanced quality of patient experience and better ongoing outcomes for all our service users.

“Our partnership with Civica has, for more than a decade now, been pivotal to the Trust’s digital transformation, enabling us to innovate and exploit technology to transform care. It’s also helping to drive our overarching strategy and objective to achieve a paperless point of care as a mark of efficiency, truly integrated capability and quality of service.”

David Roots, Executive Director, Health & Care, Civica said:

“We are delighted to extend our partnership with LCFT through its migration to our Cito system. Cito supports the Trust’s vision to drive digital transformation, optimise care and outcomes through information and data sharing and achieve paperless operations as standard. We look forward to continuing to work closely with the Trust in the coming years to evolve our offering in line with the organisation’s changing digital needs.”  

For more information about Civica please visit