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Novel NHS improvement group wins national award

Posted on the 13th December 2019

A project that is run by Lancashire & South Cumbria NHS Foundation Trust that brings together patients, carers and clinicians to help improve services has won a national award.

The Trust’s Seclusion Continuous Improvement Group recently won in the ‘Co-created Service Award’ category of the ‘NHS Elect Patient Experience and Quality Improvement Awards 2019/2020.’ The annual awards this year seeks to celebrate projects that achieve great strides in increasing patient experience and care while improving efficiency. It also recognises and highlights good practice among NHS organisations.

Two other services run by the Trust were also shortlisted for the finals of the awards. The Central Lancashire Moving Well Service was shortlisted in the ‘Excellent Teamwork Award’ category and the Blackburn & Darwen Pulmonary Rehabilitation Team in the ‘Patient Experience and Communications Award’ category.

Maria Nelligan, Director of Nursing and Quality at Lancashire & South Cumbria NHS Foundation Trust, said:

“It’s excellent to see that the Seclusion Continuous Improvement Group has won a national award of this stature. It’s also wonderful that three of our services were shortlisted in the same awards, something that testifies to the great person-centred work that is being delivered by our staff and services in Lancashire and South Cumbria. The Trust developed the Seclusion Continuous Improvement programme that has done some sterling work in listening to people we provide care to and their families, to improve the quality of care we deliver to people.”

The Co-created Service Award recognises services that have been created together with patients, carers and clinicians. The Seclusion Continuous Improvement Group was formed following feedback from people with experiences of seclusion. The group, which has developed the programme, comprises current and former service users, their families and clinicians.

Winners were announced at the NHS Elect National Conference on 5 December 2019. The awards run each year and consist of four categories.