A Lancashire mum has shared her gratitude and admiration for Lancashire and South Cumbria NHS Foundation Trust’s (LSCFT) Community Learning Disability Team, recognising the difference their care has made to her family’s life.
Katie Everson, whose son Buddy is now 10, wanted to thank team members Rachel Wood, Mia Booth, Judith Johnson and Nurse Practitioner Emma Swarbrick for their continued support.
Buddy was first diagnosed at just eight months old and has a range of complex needs, including autism, ADHD, anxiety, an eating disorder, sensory processing difficulties, sleep problems and a tic disorder.
Speaking about the team, Katie said:
“Their dedication and unwavering commitment to the profession has made an indelible impact on our lives, and I feel it is important to recognise in particular, what a truly remarkable individual Emma is.
From the moment I met her, it was clear she approaches her work with compassion and understanding. She makes you feel heard, valued and cared for, which is such a rare quality. Whether offering guidance during difficult times or simply being a reassuring presence, she has been a pillar of strength for our family.”
Emma and Rachel have worked closely together to ensure consistent support for Buddy and his family, with clear communication and strong collaboration across the wider multidisciplinary team.
Katie added:
“Their ability to see the person behind the disability and respond with such respect and humanity is inspiring. Buddy has faced many challenges, and even when some were outside of their remit, they have always gone above and beyond to help us. Nothing is ever too much trouble.
They’ve empowered both me and Buddy, and I’ve always felt reassured that his voice is heard.”
Following a medical procedure last year which resulted in complications, Buddy developed anxiety triggers linked to clinical clothing. In response, Emma and the team adapted how they dressed to better support his needs.
The family has also benefitted from a range of practical support, including a hospital passport, behaviour strategies and systemic family therapy. With support from occupational therapists Mia and Judith, Katie successfully secured a Disabled Facilities Grant, enabling adaptations to her home such as a downstairs bedroom and walk-in shower for Buddy.
“I didn’t even realise this support was possible,” Katie said. “Buddy is my boy and he’ll be with me forever so these adaptions mean so much and will give me the space to have time together with my other son as well. I’m looking forward to cooking and watching films with him!”
Katie runs a Facebook group for parents of children with special educational needs, which now has more than 4,000 members. She says many families have sought support from services like LSCFT after hearing about her positive experience.
Reflecting on the future, Katie added:
“I know that this support will come to an end as it’s only a short-term service but the team have helped me plan for my future and they’ve enabled us to all stay together. It’s been truly life-changing.”
