Frequently asked questions

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    Cartoon image of four children

    Frequently Asked Questions


    We are working hard to maintain children's physiotherapy services during this time.

    To ensure your safety and that of our staff all appointments will be initially offered via a telephone consultation.

    During this phone consultation discussion will take place with regards the best and safest way to manage your child's physiotherapy care. You may be offered a video consultation for further assessment to be made, for this we have been using a number of platforms including Whats App and Skype & Attend Anywhere. 

    It is important that if you are offered Telephone consultation someone with parental responsibility and the referred child are available to take the call at your specified appointment time.


    Who We Can Help?

    We see children with a huge range of problems or conditions. Sometimes only one appointment is necessary, sometimes we are involved with children from birth to adulthood. 

    For example children may need help with:
    Long term neurological and developmental conditions e.g. Cerebral Palsy, Muscular Dystrophy
    Concerns with walking 
    Concerns with balance and co-ordination
    Delayed movement skills e.g. sitting, rolling, walking
    Musculo-skeletal injuries, joint pain

    Paediatric Physiotherapists have a holistic approach to treatment, which means looking at the child’s physical and mental well-being together, not in isolation. Assessment and treatment is to promote independence and help every child achieve their potential. 

    Who can refer?

    • GPs 
    • Consultants and community paediatricians 
    • Healthcare professionals 
    • Schools 
    • Parents


    How Can We Help?

    Our interventions include:

    • Providing information and advice for parents/carers and other service providers (eg. health, education)
    • Providing activity programmes and ways of supporting the child in different environments. This intervention may be carried out in partnership with parents/carers and others involved in the child's well-being following the physiotherapist’s recommendations 
    • Recommendation of specialist equipment to support functional skills and learning 
    • Involvement with educational and transition planning with regards to mobility
    • Direct therapy with the child individually or in a group


    How long will my child have to wait to be seen?

    While we aim to see every child in a timely manner, we do have a waiting list. If the referral meets our service criteria the case is either placed on our waiting list or allocated to a Physiotherapist depending on urgency, which is determined by level of risk.

    What Will Be Expected of You

    We ask parent/carers that you bring your child to all the appointments agreed. Goals and programmes will be agreed with the child (where possible) and parents/carers.  Any programmes or recommendations need to be supported at home by the family for a successful outcome.

    My English is limited, can I have an interpreter?

    An interpreter can be arranged for you. If you would like this service then please contact the Physiotherapy Department as soon as possible so this can be arranged to coincide with your appointment.