In times of crisis, help is available
If you need urgent help as you are in mental health distress, then there is always someone you can call.
If you are experiencing a mental health crisis or something that makes you feel severely unsafe, distressed, or worried about your mental health, you can now contact your local crisis service by calling NHS 111 and selecting the mental health option.
Visit the NHS 111 website if you have a hearing problem or need advice in another language.
SignVideo - British Sign Language (BSL)
If you are part of the deaf community and need to access our mental health services whether for urgent or routine care, the support of a BSL interpreter is available here and they will help you to communicate with our call handlers or mental health practitioners.
- Access a BSL interpreter here if you live in Central or West Lancashire.
- Access a BSL interpreter here if you live in East Lancashire or Blackburn with Darwen.
- Access a BSL interpreter here if you live in Lancaster, Morecambe and South Cumbria.
- Access a BSL interpreter here if you live on the Fylde Coast.
When to contact social services
If you have urgent concerns about someone's social circumstances, such as children and young people, vulnerable adults or people with learning difficulties, it may be more appropriate to call social services. Local government services such as housing services and social care services often run out-of-hours duty provisions.
Search for your local council to find out how your social care service deals with emergencies out of office hours.
Other ways to access mental health support
Initial Response Service
24-hour access to mental health care, advice, support, and treatment.
- Central and West Lancashire 0800 0130 708
- East and Pennine Lancashire 0800 0130 707
- Blackpool, Fylde and Wyre 0800 0130 709
- North Lancashire, Lancaster, Morecambe Bay and South Cumbria 0800 013 0710
You can also view our accessing mental health support page for non-urgent care and information.