Sometimes people come to First Step after seeing a GP and have a clear idea of their problem (or diagnosis). Often though, people know they are experiencing problems (e.g. feeling low, having panic attacks) but are unsure of exactly what the problem might be. This is normal and during your appointments you and your practitioner can discuss this.
First Step can help with a whole variety of problems and if you already know what the problem is, these links provide guidance on some of the most common of these.