What to do if you do not feel safe

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    What to do if you do not feel safe

    Reporting an incident

    • We recognise how distressing it can be to tell someone of an assault or incident.
    • We will listen and we will hear you.
    • We will be compassionate and provide you with support
    • You should feel confident and safe.
    • We will talk through your options so you can make an informed choice about how you want to proceed
    • We will ensure that a plan is put in place to keep you safe and we will respect your wishes.

    Healthcare professionals and others have a duty to make sure you’re safe and establish and maintain clear boundaries with you. We expect high standards of professional conduct from all our staff.

    You must be able to trust healthcare professionals to provide the best possible care and act in your best interests.

    You may feel extremely upset about what has happened. You might feel too frightened or upset to speak directly to the healthcare professional concerned.

    You have several options:

    • Tell another member of staff on the unit / in the team or the Manager
    • The hearing feedback team – link to https://www.lscft.nhs.uk/hearing-feedback-team
    • Mental Health Advocacy Services in your local area
    • The Care Quality Commission https://cqc.org.uk/
    • The Local Social Services Department
    • The Police. Ring 101 (or 999 for an emergency)