Some good news, the Trust has been recognised at the HSJ Digital Awards 2024 which acknowledges excellence in digitising, connecting, and transforming health and care.

We’ve been highly commended in the Improving Mental Health through Digital category for our work empowering service users, families and carers to design their own care plans with the help of our co-produced Dialog+ digital app.

We received the honour at a ceremony held at Manchester Central on Thursday 6 June.

The Health Service Journal’s (HSJ) Digital awards are growing in popularity and relevance with technology seen as a critical driver of transformation and innovation in the NHS.

They are fast becoming an opportunity to recognise and applaud the power of digital products, projects and services to transform care delivery, enhance efficiency, and improve patient outcomes.

An expert assessment and judging panel comprised a diverse range of highly regarded figures across the NHS and the wider healthcare sector stemming from clinical, leadership and digital roles. LSCft was selected following a rigorous two-stage judging process by a group of 93 judges ahead of the HSJ Digital 2024 awards ceremony.

They decided our Dialog+ app, co-designed by colleagues, service users and carers allowed patients and their families to take ownership of what matters to them empowering them to produce and co-design their care plans, facilitating better person centred, safe and quality care.

Measuring what matters to each service user, Dialog+ is a scale of 11 questions where people are able to rate their satisfaction with eight life domains and three treatment aspects on a 7-point scale using the digital app. The first care planning approach specifically developed to make routine patient-clinician meetings holistic, bespoke and more therapeutically effective.

Interim Deputy Chief Nurse Amy Hartley said:

We’re so proud to have been highly commended in the Improving Mental Health through Digital category, which truly acknowledges the inspired efforts and ideas of our teams who worked so hard to ensure we could successfully deliver our Dialog+ project.’ Our co-produced Dialog+ app is really making collaboratively developed and person centred care planning our consistent approach allowing service users, families and carers to take ownership of their own care plans. 

To be recognised in this way really is a great honour. There’s no doubt that this accolade will encourage us and all our Trust colleagues to continue developing, devising, delivering and sharing our knowledge and experience of digital services and innovation.”

HSJ editor Alastair McLellan added:

 “Digital services and tech innovation remains firmly at the heart of the ongoing evolution of the NHS and I hope that this specific awards programme will help to focus the minds of decision makers and the wider workforce on the real value of digital within organisations, potentially aiding future investment. 

Once again, the quality of entries in the 2024 HSJ Digital Awards was outstanding, presenting our panel of judges with some tough choices and deliberation. It therefore gives me great pleasure to congratulate Lancashire and South Cumbria NHS Foundation Trust for being Highly Commended in the category of Improving Mental Health through Digital for Dialog+ Tipping the Balance.

It’s great the Trust are playing a part in helping to ‘switch up’ the conversation around the current digital agenda and for taking the opportunity to benchmark their own successes against the country’s leading NHS and digital health sector organisations and projects.”