We welcome any comments about the service as these are what drive our service improvements.

If you would like to make any comments or suggestions, please complete one of our comments, compliments and complaints forms when you attend the clinic and put it in our comments box. The comments box is in the rheumatology waiting area.

Alternatively, you can download the comments, compliments and complaints form (this is a Word document) and post to us at the following address:

Rheumatology Team, Minerva Health Centre, Lowthorpe Road, Preston, PR1 6SB.

You said, we did

Here are some examples of how, as a service, we continually learn and improve as a result of your comments and suggestions.

You said: Please can you provide more flexibility with blood monitoring appointments as it can be very difficult to fit in with work.

We did: We looked at our blood monitoring clinic and now provide a number of appointments starting from 8am.

You said: The room in which the Fibromyalgia Education Group is held is not ideal as has no natural light.

We did: We looked at the room availability and have managed to secure one of the meeting rooms at the Minerva Health Centre that has natural light.