In times of crisis, help is available
If you need urgent help as you are in mental health distress, then there is always someone you can call.
Our Mental Health Crisis Line is available 24 hours a day, 7 days a week by calling 0800 953 0110. It is staffed by trained mental health professionals who are able to provide assessment and referrals to appropriate services. Ring it if you need to access services or for advice about someone who needs treatment or support.
When to contact social services
If you have urgent concerns about someone's social circumstances, such as children and young people, vulnerable adults or people with learning difficulties, it may be more appropriate to call social services. Local government services such as housing services and social care services often run out-of-hours duty provisions.
Search for your local council to find out how your social care service deals with emergencies out of office hours.