Mindsmatter has now changed name to NHS Lancashire and South Cumbria Talking Therapies.

Talking Therapies is not an emergency service, if you are in mental health distress, you can get urgent help here.

We have two easy ways to self-refer online:


Other ways to access the service

If you are unable to complete either the digital assistant or online form, you can contact your local team by telephone.

If you are under another mental health team, and now is the right time to access support from Talking Therapies, please speak to your appointed clinician to discuss a referral. 

If you are a health professional and you would like to make a referral, please contact the local team. Please do not complete a self-referral form on behalf of someone else.

When I self-refer what happens next?

If you complete your self-referral via Wysa or our online form, you should receive a text message confirming this has gone through to our system, please contact your local team if you do not receive this.    

Once your referral has been accepted by your local team they will then be in touch to book a telephone assessment. If you think that you will struggle speaking on the phone, please let us know when we contact you to discuss an alternative appointment.

Accessibility

If you are deaf or hard of hearing or if English is not your first language, we can provide alternative means of communication such as interpreters or text messages. Please let us know your preference in the further information section on the referral form. We will get in touch with you if we need more information.

If you are having difficulty filling in the referral form due to accessibility issues and you do not have anyone to help, please contact your GP who can refer you to the service.